{ "id": 2131, "date": "2026-06-11T12:02:05", "date_gmt": "2026-06-11T12:02:05", "guid": { "rendered": "https:\/\/www.unionclay.com\/faq\/" }, "modified": "2026-06-11T14:21:24", "modified_gmt": "2026-06-11T14:21:24", "slug": "faq", "status": "publish", "type": "page", "link": "https:\/\/www.unionclay.com\/de\/faq\/", "title": { "rendered": "H\u00e4ufig gestellte Fragen" }, "content": { "rendered": "
\n

This FAQ hub answers the questions UnionClay buyers ask most often: how to select a model, what to include in an RFQ, how reactors, chillers and vacuum equipment are matched, and which source-backed product families are covered. Every answer is aggregated from existing UnionClay category and product pages.<\/p>\n

Model Selection<\/h2>\n
\n

How should I start comparing UnionClay products?<\/h3>\n

Start with the equipment family and application route, then move to product-category and model pages. This helps avoid comparing unrelated model names before the workflow, volume and connected equipment are clear. The products hub<\/a> organizes every equipment family in one place.<\/p>\n<\/div>\n

\n

Which UnionClay equipment family should I review first?<\/h3>\n

Start from the process route. Reaction workflows usually begin with reactor and temperature-control pages, evaporation workflows begin with rotary evaporator, vacuum pump and chiller pages, and separation workflows begin with filtration, separator or distillation pages. The applications page<\/a> maps each workflow to the matching equipment pages.<\/p>\n<\/div>\n

\n

Should I choose equipment by model name only?<\/h3>\n

No. Model names are useful shortcuts, but buyers should confirm working volume, temperature expectation, vacuum condition, medium, voltage, ports and connected equipment before requesting a quotation.<\/p>\n<\/div>\n

\n

How do I choose the right model within a product series?<\/h3>\n

Choose according to working volume, temperature range, material compatibility, connection requirements, voltage and process conditions. UnionClay can help compare nearby models in the same product series, for example within the Glasreaktor<\/a> range.<\/p>\n<\/div>\n

\n

Which TCU series should I choose?<\/h3>\n

Choose by minimum temperature, required cooling capacity, reactor volume, heating load and control interface needs. The TCU temperature control unit<\/a> page carries the series details.<\/p>\n<\/div>\n

\n

What information is needed when selecting a dynamic temperature control system?<\/h3>\n

For a dynamic temperature control system<\/a>, share the target temperature range, reactor volume, heat transfer medium, voltage, flow and lift expectations, cooling type and installation environment.<\/p>\n<\/div>\n

Quotation and RFQ Process<\/h2>\n
\n

What information should I send before requesting a quote?<\/h3>\n

Share the target process, working volume, material or solvent family, temperature expectation, vacuum or pressure condition where relevant, voltage, installation constraints and any connected equipment already selected.<\/p>\n<\/div>\n

\n

What details should I prepare if I need a customized configuration?<\/h3>\n

Send the target capacity, working medium, temperature range or vacuum requirement, voltage, connection size, application and any customization needs.<\/p>\n<\/div>\n

\n

What should be included in a rotary evaporator inquiry?<\/h3>\n

Include bottle volume, solvent, expected evaporation rate, bath temperature range, vacuum pump needs and destination country, as listed on the rotary evaporator system<\/a> page.<\/p>\n<\/div>\n

\n

How can I compare reactor suppliers without repeating my requirements?<\/h3>\n

Send your process window once and receive a complete system quote with matching temperature control. The chemical reactor manufacturer<\/a> page covers UnionClay reactor systems quoted together with temperature control equipment.<\/p>\n<\/div>\n

Equipment Matching and Compatibility<\/h2>\n
\n

Can one equipment family be selected alone?<\/h3>\n

Sometimes yes, but many laboratory and chemical process workflows require matched support equipment. Buyers should confirm whether the selected product needs a reactor, chiller, vacuum pump, condenser, separator or filtration unit before requesting a quote.<\/p>\n<\/div>\n

\n

Can UnionClay match a product category with other process equipment?<\/h3>\n

Yes. UnionClay can match reactors, chillers, heating and cooling circulators, vacuum pumps, filtration equipment, rotary evaporators, distillation systems and related support equipment according to the workflow.<\/p>\n<\/div>\n

\n

Which equipment is commonly used together with a UnionClay product?<\/h3>\n

Depending on the process, a given product can be matched with reactors, chillers, heating and cooling circulators, vacuum pumps, filtration equipment, rotary evaporators or distillation systems from UnionClay. Vacuum support options are listed under the Vakuumpumpe<\/a> category.<\/p>\n<\/div>\n

\n

Can a complete evaporation system be matched?<\/h3>\n

Yes. Rotary evaporator, vacuum pump, chiller and accessories can be discussed as a complete configuration. Start from the Rotationsverdampfer<\/a> category to compare base units.<\/p>\n<\/div>\n

\n

How is cooling capacity selected for a low-temperature chiller?<\/h3>\n

Cooling capacity should be checked at the actual working temperature, not only at room temperature. This guidance comes from the low-temperature recirculating chiller<\/a> page.<\/p>\n<\/div>\n

\n

What coolant can be used in a low-temperature recirculating chiller?<\/h3>\n

Industrial alcohol or thermal oil may be used depending on the required temperature range and equipment configuration.<\/p>\n<\/div>\n

Quality and Product Range<\/h2>\n
\n

What body material is used for standard glass reactors?<\/h3>\n

Customer FAQ material identifies the standard glass reactor body material as G3.3 high borosilicate glass for glass reactor applications.<\/p>\n<\/div>\n

\n

Which recirculating chiller models does UnionClay source material cover?<\/h3>\n

UnionClay source materials include DLSB sealed and non-sealed recirculating chiller models for low-temperature coolant circulation. Browse the Umlaufk\u00fchler<\/a> category for the current models.<\/p>\n<\/div>\n

\n

Which rotary evaporator families appear in customer parameter sheets?<\/h3>\n

Customer parameter sheets cover the RE and KRE rotary evaporator families and model-level flask capacity data.<\/p>\n<\/div>\n

\n

Which heating and cooling integrated machine families are documented?<\/h3>\n

Customer parameter sheets cover the GDX and DFY heating and cooling integrated machine families with model-level temperature-control data. See the heating and cooling integrated machine<\/a> category for the current range.<\/p>\n<\/div>\n

\n

Can stainless steel reactors be supplied?<\/h3>\n

The UnionClay catalogue includes stainless steel, crystallization and multifunctional reactor options. Browse the stainless reactor<\/a> category for available configurations.<\/p>\n<\/div>\n

\n

Can reactor systems be customized?<\/h3>\n

Yes. Reactor configuration, ports, stirring, lifting and matched temperature-control equipment can be selected by process need. The Doppelmantel-Glasreaktor<\/a> page is a typical example of a configurable reactor system.<\/p>\n<\/div>\n

Ordering Communication<\/h2>\n
\n

Where should I go after reviewing applications?<\/h3>\n

Open the relevant product-category pages, compare model-level information, then send the prepared application details through the UnionClay contact page<\/a> for quote-first procurement support.<\/p>\n<\/div>\n

\n

Can UnionClay support quotation and model matching?<\/h3>\n

Yes. Share target capacity, medium, temperature range, vacuum requirement, voltage and application details, and UnionClay will support model selection and quotation.<\/p>\n<\/div>\n

\n

Can PLC control be customized?<\/h3>\n

Yes. Siemens PLC and screen options are shown in the UnionClay selection guide and can be discussed during quotation.<\/p>\n<\/div>\n

\n

Can explosion-proof configurations be discussed?<\/h3>\n

Yes. Share the hazardous-area requirement and application details so UnionClay can confirm suitable configuration options.<\/p>\n<\/div>\n

Request a Quote<\/a>Email info@unionclay.com<\/a><\/div>\n

Model-level parameters such as capacity, temperature range and power are maintained on each product page. Always confirm against the specification table on the relevant product page before placing an order.<\/p>\n<\/div>", "protected": false }, "excerpt": { "rendered": "

This FAQ hub answers the questions UnionClay buyers ask most often: how to select a model, what to include in an RFQ, how reactors, chillers and vacuum equipment are matched, and which source-backed product families are covered. Every answer is aggregated from existing UnionClay category and product pages. Model Selection How should I start comparing […]<\/p>", "protected": false }, "author": 1, "featured_media": 0, "parent": 0, "menu_order": 0, "comment_status": "closed", "ping_status": "closed", "template": "", "meta": { "footnotes": "" }, "class_list": [ "post-2131", "page", "type-page", "status-publish", "hentry" ], "blocksy_meta": [], "_hostinger_reach_plugin_has_subscription_block": false, "_hostinger_reach_plugin_is_elementor": false, "_links": { "self": [ { "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/pages\/2131", "targetHints": { "allow": [ "GET" ] } } ], "collection": [ { "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/pages" } ], "about": [ { "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/types\/page" } ], "author": [ { "embeddable": true, "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/users\/1" } ], "replies": [ { "embeddable": true, "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/comments?post=2131" } ], "version-history": [ { "count": 1, "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/pages\/2131\/revisions" } ], "predecessor-version": [ { "id": 2140, "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/pages\/2131\/revisions\/2140" } ], "wp:attachment": [ { "href": "https:\/\/www.unionclay.com\/de\/wp-json\/wp\/v2\/media?parent=2131" } ], "curies": [ { "name": "wp", "href": "https:\/\/api.w.org\/{rel}", "templated": true } ] } }